Shipping policy

Shipping Policy

At Jewelry Couture, we strive to ensure that your order is delivered to you in a timely and efficient manner. We utilize UPS for all our shipping needs to provide reliable and trackable delivery.

Shipping Methods 

• We offer various shipping options through UPS & USPS, including standard and expedited services.
  

Shipping Times & Product Availability

Shipping times may vary depending on product availability and whether an item is in stock or made to order.

• Delivery times may vary depending on your location and the shipping method chosen.

In-Store & Ready to Ship Items
The following categories are in stock at our store and are ready to ship:

• All DecoAge products

• Designer handbags

• Luxury watches

• Swarovski pieces

• Roberto Coin jewelry

These items typically ship same day or next business day, once payment and order verification are complete.

Shipping Schedule

• Orders are shipped Monday through Friday only

• We do not ship on weekends or holidays

Made-to-Order & Personalized Jewelry

Some designer jewelry pieces are custom-made, personalized, or uniquely crafted for each client. These items will be clearly marked in the product description as “Made to Order.”

Made-to-order pieces may take approximately 3 to 6 weeks to complete before shipping, depending on the designer and level of customization.

We strongly encourage customers to review the product description carefully prior to purchase to understand estimated production and shipping timelines.

Designer Brand Availability Notice
For designer brands including Gabriel & Co., Verragio, Simon G., and Tacori:

• If the product title includes “In-Store”, the item is currently in stock and will ship same day or next business day.

• If “In-Store” is not indicated, please refer to the product description for production and shipping timelines, as the piece may be made to order.

If you have any questions regarding shipping timelines or product availability, our team is always happy to assist prior to purchase.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected.

We proudly offer Free Standard Shipping on eligible orders. Free shipping applies to our regular ground shipping service.

For customers who prefer expedited delivery, we also offer additional shipping options at checkout, including services such as 2-Day Shipping and other upgraded delivery methods. The cost for expedited shipping will be calculated and displayed during the checkout process.

You will be able to review and select your preferred shipping option and see the total shipping cost before completing your purchase.

Tracking Your Order

Once your item is ready to ship, a confirmation email will be sent to the email address provided at checkout. This email will include your tracking number and a direct link to monitor your package in real time.

Please allow a short processing period after receiving your shipping confirmation for tracking updates to become active in the carrier’s system.

If you do not receive your tracking information or need assistance, please contact us and our team will be happy to help.

• You can track your order using the UPS tracking system.

For more detailed information, please refer to the UPS Shipping Policy. 

If you have any questions about our shipping policy, please contact us at marketing.jewelrycouture@gmail.com .